Definition Of Knowledge Management System

Knowledge management km is the process of creating sharing using and managing the knowledge and information of an organization.

Definition of knowledge management system. If my explanation above makes the definition of these systems seem vague that is because. An established discipline since 1991 citation needed km includes courses taught in the fields of business administration information systems. Clearly this is a broad definition and rightfully so. Knowledge management systems refer to any kind of it system that stores and retrieves knowledge improves collaboration locates knowledge sources mines repositories for hidden knowledge captures and uses knowledge or in some other way enhances the km process.

This latter definition is what we ll talk about in this guide how to build a knowledge management system or a knowledge base to improve the customer experience and help customers achieve success using your products or services. A knowledge management system is made up of different software modules served by a central user interface. In this piece we ll expand on that definition of knowledge management with some concrete examples and then illustrate exactly why knowledge management is such an important area of focus for businesses and for. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge.

To kms as a tool or technologies that support knowledge management. A method for the improvement of business process performance. A knowledge management system is most often used in business in applications such as information systems business administration computer science public policy and general management. Based on the discussion in the previous section my knowledge management definition is as follows.

It consists of the initiatives processes strategies and systems that sustain and enhance the storage assessment sharing. What are knowledge management systems. Knowledge management system refers to an information system that can store information and retrieve such information whenever required. Gallupe 2000 refers.

A knowledge management system kms is a system for applying and using knowledge management principles. Knowledge management is any system that helps people in an organization share access and update business knowledge and information. Knowledge management is the systematic management of an organization s knowledge assets for the purpose of creating value and meeting tactical strategic requirements. Knowledge management is the process of capturing developing sharing and effectively using organization knowledge.