Definition Of Knowledge Process Outsourcing
Knowledge process outsourcing kpo describes the outsourcing of core business activities 1 which often are competitively important or form an integral part of a company s value chain.
Definition of knowledge process outsourcing. Kpo services are broadly classified into four kinds of services. Done by the workers of another company or allocated to the subsidiary of the same organization. These subsidiaries can be in different countries or geographical location. What is knowledge process outsourcing kpo.
Knowledge process outsourcing kpo is the allocation of relatively high level tasks to an outside organization or a different group possibly in a different geographic location within the same organization. Reasons behind kpo include an increase in specialized knowledge and expertise additional value. Knowledge process outsourcing kpo describes the outsourcing of core information related business activities which are competitively important or form an integral part of a company s value chain. Knowledge process outsourcing refers to a form of outsourcing core information related work activities executed by employees in different companies or by a subsidiary of the same company in order to save cost and resources.
The provision of service requires collection creation interpretation management and dissemination of the knowledge. Through kpo businesses are given the luxury to launch a product and service faster. Knowledge process can be defined as high added value processes chain where the achievement of objectives is highly dependent on the skills domain knowledge and experience of the people carrying out the activity. Knowledge process outsourcing definition kpo knowledge process outsourcing refers to a form of outsourcing core information related work activities executed by.
Knowledge process outsourcing is the purposeful allocation of relatively high level tasks involving specialized knowledge or problem solving to an outside organization or third party that has a. Knowledge process outsourcing kpo is a business arrangement in which knowledge or information oriented activities or services as well as complex tasks and processes of a business are outsourced. Kpo is essentially high end business process outsourcing bpo. Kpo helps industries reduce the challenges included in the administration and buildup of key information providing flexibility in terms of employee and time.
And when this activity gets outsourced a new business activity emerges which is generally known as knowledge process outsourcing. 2 therefore kpo requires advanced analytical and technical skills as well as a high degree of proprietary domain expertise. Knowledge process outsourcing kpo is the process of outsourcing knowledge intensive activities that are data driven and encompass the process of gathering managing analysing and delivering objective insights into businesses.