Definition Of Conflict In Project Management
Project management is incomplete without the people involved in it.
Definition of conflict in project management. Sources of conflict include scarce resources scheduling priorities and personal work styles. One way of analyzing and understanding a problem is by asking questions that may be directly or indirectly related. On the other hand the project manager can also use active management styles to handle the conflict if the collaborative approach is not possible. Project managers routinely deal with conflict both from internal and external sources.
While conflict may be unpleasant it is inevitable. According to amy ohlendorf in her article entitled conflict resolution in project management 2001 conflict can be constructive and healthy for an organization. This paper examines the causes of those conflicts that commonly occur when working on projects. And not all conflict is bad.
By utilizing project management principles understanding the dynamics of conflict and learning approaches to conflict resolution managers will be able to establish an environment in which. Robbins16 identifies three sources of organizational conflict and indicates that an understanding of the source of a conflict improves the probability of effective conflict management. But excessive ego or disordered personality which can overwhelm others rather than make them comfortable can ruin a project. Conflict management is a big challenge for all project managers but it is an important aspect in project management.
Manage team manage communications conflict is inevitable in a project environment. In project situations however the everyday conflicts that are common to project teams can escalate into problems that significantly hamper an individual s and even an entire project team s ability to perform their responsibilities. Many styles of conflict management behavior have been researched in the past century. The challenge for organizational leaders and project managers is to try to maintain the right balance and intensity of conflict in project management.
Conflict is a common and essential part of everyone s everyday life. Conflict management must aim at minimizing affective conflicts at all levels attain and maintain a moderate amount of substantive conflict and also to match the status and concerns of the two parties in conflict. Following are some of the definitions that seem to fit the context of this discussion. This article provides a framework for the organizational conflict process and discusses such common organizational causes of conflict as reward systems scarce resources uncertainty over lines of authority differentiation or interdepartmental friction and poor communication.
And project managers as project leaders should have a minimum of ego and personality to manage people and get things done. Conflict arising from sets of prescribed behaviour and 3 resources con flict conflict stemming from interest groups competing for organizational resources. A state of disharmony. A possible first step from a project management point of view is to define what conflict is.